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shipping terms

Delivery Conditions

Your orders are given to shipping within 3 business days (Monday-Friday) after receiving bank approval. Based on the distance of the delivery address from the courier company, the courier company will deliver your order to you within 1-3 days in Turkey, 1-4 days in Europe and 1-5 days in the USA.

Delivery periods of special manufacture products show differences based on manufacturing times. Delivery information and times of this type of products are indicated in the product pages.

In case there is a problem originating from us, you will be informed based on your membership information. Therefore it is crucial that your membership information is complete and correct. No delivery is made in holydays and non-business days.

The entire products you select will be delivered to you with the insurance guarantee made by the courier companies that we have an agreement.

The products you purchased will be announced to you by a confirmation e-mail. In case the products you selected are not present in the stock, an e-mail will be sent to you about the matter and the date that the product will be included in the stocks first will be notified to you.

  1. is an on-line shopping website. It enables opportunity of shopping at the same time to many users. It is possible that, although rarely, the consumer purchases the same product and in this case the product is used up in the stocks.

 In case the product, whose payment you made in the internet, is out in our stocks, there is minimum 4 (four) days and maximum 30 days waiting period. In case the product cannot be given to the consumer during these dates, the payment they made is returned to them.